We stand behind our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If you are not completely satisfied with our merchandise, we'll exchange it or credit you with purchase price. Certain restrictions Apply:
* We do have 5 days money back guarantee for standard size order. If you are not satisfy with the quality and dress not fit for you.
* No return on personalized items such as favors, printed invitations, altered dresses or the function was canceled.
* All return or exchange must be claimed within 5 days of receiving merchandise.
Return Procedure of General Product:
If, for some reason, you would like to return a product other than apparel and personalized merchandise, please Contact Us for a return authorization number. The cost of merchandise will be refunded to your credit card within 7-15 business days upon receipt of the returned merchandise in its original condition. Shipping charges will not be refunded and return shipping is the customer's responsibility. We are not responsible for return package that are lost or damaged during shipping. Return of product must be made within 5 days of receiving merchandise. No Returns will be accepted without a return authorization number.
if you want to cancel the dress,please contact with us within 3-5 days,otherwise,we will charge you $35 for handle fee.
